UNDERSTANDING CONFLICT has gone a long way in helping us rediscover the importance of our way in life, checking things such as perception, prototypes, reasoning, and conflict patterns. The book deals with the analysis of repetitive episodes of conflictive behavior, through the new methodology of the Conflict Analysis Typology, of high utility in the diagnosis of conflicts in any non-therapeutic context. Also, how to position yourself to intervene in the management of conflictive situations, with a multitude of practical advice that will be useful for all those who need to face daily problematic situations.
It is a book which is linked to social innovation and the contribution of new ideas for old problems. Written in clear and direct language with numerous illustrative graphics, it will be invaluable help for an increasingly demanding and eager public of quality materials.
From the back cover of the book